The Hotel Industry: The Problems That Come With Growth
The hospitality industry is a fascinating industry, and is perpetually in a state of change. There is no “resting on your laurels” in our industry – you have to stay ahead of the game on all fronts. A booming market has its own set of challenges.
HR managers know only too well how quickly problems can arise. Over my 36 years in the industry, I have seen many changes, but some issues remain constant, no matter what the market is doing. One such concern is finding the best hotel executives that you can retain for the long term.
As the economy grows, the hotel industry is reaping the benefits. There are immediate problems that accompany a more competitive market. One issue of concern is that your hotel will lose its top executives to other properties.
Ensuring that there are opportunities created for your executives within your organization is always an important factor in employee retention.
Many HR directors are concerned that they may be losing their executive talent as other properties open in 2012 and 2013. When this occurs, it can be an advantage – even in a competitive market. Take the opportunity to find an even better qualified, more creative executive to fill the position.
HR directors today are also concerned about social media and how it can affect business. Employees can be a positive force for you online – or exceptionally detrimental when they air their grievances.
There has been no time in the past when managing employees was more important. Hotel executives that are aware of this issue and are able to successfully manage it by turning their employees into a positive force – are at the head of the class.
Training, leadership development, and finding and retaining the most talented hotel executives are some of the concerns that many hotels and chains will be dealing with throughout 2012 and in the years to come.
My team of hotel recruiters has an established network of contacts throughout the industry to draw from, both in the USA and internationally,– the best of the best in the industry. Our professional hotel executive search team assists HR managers to identify the right person for the executive position, either for a new property or an established hotel or chain.