If you’ve ever tried to fill an executive position in the hospitality industry, you know that this process can be difficult, time-consuming, frustrating and expensive. Even if you find some talented candidates, they might not be a good fit for the specific position or for your company’s overall culture.
An experienced hospitality recruiter can make [...]
Contagion theory might sound like it has something to do with a disease, but, in fact, it refers to how people’s attitudes and behavior are affected by those around them. In other words, if you’re surrounded by happy people, you tend to feel happy. If you’re surrounded by sad or depressed people, you tend to [...]
In terms of guests as well as employees, hotels are having to deal with change, as they continue to serve baby boomers, born right after WWII, as well as members of generation X, born in the 60s and 70s and generation Y, born in the 80s, 90s and later. Alan Campbell of ehotelier.com writes, “This [...]
The casino industry is facing new challenges with increased competition and an ever-evolving gaming landscape. In order to maintain and grow your market share, you need to bring customers back again and again, along with attracting new guests. A positive experience is essential in order to accomplish this.
According to this article, the available [...]
In today’s world of resort gaming, it is important to have guidance and experience from the top-down to address a wide range of issues whose scope covers not only the physical casino resort properties themselves, but staff and guests alike.
In much the same way that the captain of a ship has ultimate responsibility [...]
Attendees at the International Tourism Fair in Spain a few weeks ago received a sneak peek into the future of hotel room design and “The Next Travel Generation,” thanks to Instituto Technologico Hotelero and the SerranoBrothers Design Studio. Hi-Tech doesn’t even begin to describe the astounding concepts of interactivity and flexibility presented. Adjustable walls, interactive [...]
If you’ve always been the one to look for additional staff for your casino, you know what a difficult task it is. It takes a lot of time and effort to find the right members of your team. When you make an error, due to lack of time or due to other distractions, it can [...]
The opportunity to run a billion-dollar property doesn’t just land on your doorstep. No surprise there. But what might be surprising is the fact that possessing the appropriate credentials and experience won’t necessarily guarantee you such an opportunity either.
What do we mean?
Let’s say you have a desirable post-graduate degree from a prestigious educational [...]
Just a quick glance at Hotel Online shows just how much the hospitality industry is booming with new hotel construction projects slated for this year and next. Hotel recruiters all over the country are keeping an eye on projects like these:
First, a few of those in the planning and approval stage:
Leonardtown, Maryland, will [...]
It’s an unspoken rule among casino managers – happy customers will result in more money coming into your casino. You strive to do everything you can to ensure that your guests have everything they need when they’re in your casino. At Bentley Price Associates, it’s our goal to give you the tools you need to [...]